Communication System Repair Services

Industrial Communication Systems Explained

In many ways, an industrial communication system is the lifeblood of your organization, as it’s able to integrate and connect various technologies to keep both your humans and your machines connected to one another. This is especially critical in manufacturing, production, or automation settings, as well as in any business or industry which depends upon high-volume data exchange. Computer systems and business phone systems rely upon LAN and wi-fi networks, and your other communication needs may also involve various digital controllers, sensors, I/O modules, PLCs, HMIs, motor controls, and field devices. A complex system like this requires regular maintenance (and sometimes repair) of electrical components at the device level, the control level, and at the operations management level.

Common Areas of Failure with Communication Systems

The reality is that communication system components are often pretty sensitive pieces of electronic equipment. While the external casing of many components designed for industrial applications is usually engineered to be sturdy and protective, issues can still develop with the inner workings of your equipment. Some elements can become inadvertently damaged during manufacturing; others can become fouled through the infiltration of liquids, chemicals, or even humidity. Other elements simply experience wear-and-tear over time. Here are a few common issues:

• Flaws that can arise as a result of the component’s manufacturing process
• A design flaw with the component itself
• Mishandling or accidental impact damage
• Excess solder or broken traces
• Gold finger contact contamination
• Imperfections in the laminate of your control boards
• Internal circuits which require modifying or reworking

Communication System Repair at AES

A damaged or malfunctioning piece of communication system equipment really needs the prompt attention of an electronics repair professional. You don’t have time for a communication breakdown! AES has provided effective & efficient repairs for clients across a wide range of fields and industries. Here’s our proven process:

Item Receipt & Thorough Analysis

Once you send your item(s) in, we’ll assign each a unique service ID number for easy tracking. After check-in, we’ll move right into the initial evaluation and assessment phase. Our team will diagnose any issues that are evident with your communication systems equipment, and will flag any needed repairs or service. We conduct this analysis as promptly as possible, so that we can share a repair quote with you within 48 hours of item receipt.

Then It’s Go Time!

After you officially approve the quote and service order, we’ll move it right to our technician team’s repair schedule. Our team will work to complete needed repairs and service for your items precisely, effectively, and efficiently. At AES, we’re committed to do the job right for you the first time, for every item you send our way.

Full-Load Testing & Retesting

The repair services may now be complete, but our job isn’t over yet. In order to ensure that your communication systems equipment is truly working properly, we’ll conduct a series of full-load tests. In fact, we test and then retest every single piece of equipment we repair. That’s the best way for you to know your equipment will perform as needed once you put it back into service!

Final Cleaning & Quality Assurance

After testing, there’s still another step in our service process. We also go the extra mile to clean all component contacts, and we’ll clean every other interior and exterior surface, too. After a few more quality assurance measures are completed, we’ll then be ready to return your items to you.

Prompt Item Return

Finally, we’ll properly package your equipment for return, and then will ship it back to you through your preferred method. And if you initially chose to drop off your equipment in person, we can also just simply notify you that your items are now ready for pickup.

Entrust AES with All Your Industrial Communication Systems Repair Needs

At AES, we’ve been performing effective repairs on sensitive electronic items like these for decades. We know what it takes to get all of your communication system equipment up and running again! Here are few more reasons you should consider AES as your go-to professional electronics equipment repair partner:

The AES Difference:

Fast Turnaround!

Needless to say, you want your equipment repaired NOW – but the reality is that a quality electronics repair requires a certain amount of time and attention. But the good news? Our team can get it done for you fast! We offer a quick standard turnaround time of 8-12 business days, but you can also opt to put a RUSH on your order, if that’s what your timetable dictates.

Quality Repairs

Doing things right is the only way we know how to do anything at AES. Every communication system repair job can offer some unique challenges, but even those challenges aren’t really a challenge for us. We utilize customized full-load testing to diagnose any and all potential issues, so once we say that your repaired item is good-to-go … it really is!

Experienced Repair Technicians

Speaking purely objectively, there’s really not a better industrial electronics repair team out there anywhere. Our technicians collectively possess decades of real-world, on-the-job experience; when we say we know what we’re doing, we mean it! We also offer our team regular, ongoing training opportunities, in order to ensure that we’ll be ready to meet all your future repair needs, too.

A Cost-Effective Solution

Why pay to replace an expensive piece of communications equipment, when our team can fix it and get it back to you fast FOR LESS? Plus, we don’t just get your equipment up and running again; we also save you valuable time & cost, and save you from lots of potential frustration, too!

The Best Warranty in the Business!

And here’s another game-changer when partnering with AES. Naturally, everybody in electronics repair says they do good work; but not everybody puts their money where their mouth is. We really believe in the quality of our services, so much so that we offer a 24-Month Limited Warranty for ALL REPAIRS! In other words, if a problem should arise during your warranty period, which is deemed to be a workmanship issue, AES will provide follow-up repair service at NO cost to you!

Nobody Takes Better Care of Your Communication System Equipment Repairs Than AES!

AES is your go-to source for effective communication system repairs, and we provide many other valuable repair services, too. Just think of us as your “one-stop-shop” for electronics, mechanical, or hydraulic repairs – because we are! We even have in-house engineers who can come alongside to help us create the best possible repair solution for you. AES gets it done for you, even when others can’t!

Ready to get your communications equipment back online so you can stay connected? AES is here to take care of you; we’ve got your repair & service needs covered! Connect with one of our friendly team members today at (866) 386-1001!