Imaging Kiosk & Photo Printer Power Supply Repair Services
Self-service kiosks are used for all sorts of practical applications, with one of the most popular being the printing of photos. But what happens when your kiosk, or the associated thermal printer, won’t turn on? The problem could lie within the circuitry of the power supply itself. The good news is that the pros at AES know how to repair power supply units like these!
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Get started with our simple, proven AES Repair Process
Once we have received your item for repair, we will receive the item in our system.
1Our quoting specialists will evaluate your item and determine the parts and labor necessary to complete the repair.
2Following your approval, we will get to work on your repair. One of our repair technicians will troubleshoot the problem(s) with the item.
3To ensure the highest level of quality throughout the repair process, we comply with ISO 9001:2015 Certified QMS standards, and an ESD program.
4Once the repair is complete, we safely package your item and prepare the item for delivery or shipment.
5Our Partners and Brands We Repair
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More About Imaging Kiosk & Photo Printer Power Supplies
POS kiosks are used in a wide range of retail, commercial, and even industrial settings around the world. These stand-alone units typically feature a touchscreen user interface with specific imaging and printing capabilities. A thermal photo printer is a standard component of these systems, and the unit may also include a separate scanner, receipt printer, various ports and input devices, and an integrated computer processing unit.
Another essential hardware component for these kiosk systems is the power supply. The thermal printer itself requires its own dedicated power supply, as most printers of this nature require high volumes of current delivered over specific, short bursts. Commercial thermal printers designed to produce high-quality photo prints demand a higher-performance power supply. Sometimes, issues that begin to crop up with your printer or with the kiosk itself could be related to a fault within the power supply itself. Plus, if you have multiple peripherals drawing power from the same power supply, it’s critical that you’re using the right type of power supply unit – one that’s rated to be able to handle the peak current requirements of all the combined components of your system.
What Are Some Common Indicators of a Problem with Your Imaging Kiosk & Photo Printer Power Supply?
You probably had to troubleshoot some issues with a personal electronic device before, but pinpointing a problem with the power supply of your imaging kiosk or thermal printer can sometimes be a little trickier. If you start to notice issues like these, it may be time to have your power supply checked:
Faint images
Photos or text that comes out light, faded, or simply not clear enough. If the problem isn’t your print media or ink delivery system, it could be related to an insufficient power supply.
Compressed images or missing text
If the printed copy leaves out some details which were present in the original digital file, that could be another red flag. Look for lines of text that appear to be squished together, and also look to see that no portions of your image are missing altogether.
Printer stops or resets while printing
It feels frustrating to have your printer reset itself right in the middle of a print job, and it can become downright maddening if this starts to happen on a more regular basis. This can be another indicator of an insufficient power supply.
Photos or other hardcopy being improperly cut
If you’re working with larger pieces of hard copy, more energy is needed for your printing device to be able to cut large photos, posters, etc., properly. If you’re starting to see improper cuts (which can also lead to more paper jams), your power source could be the culprit.
Printing that’s generally slow or erratic
Maybe your print jobs are simply taking longer to process than they used to, or you’re just experiencing more in the way of slow or erratic printing. These kinds of glitches could be software or hardware issues; they could also come as a result of a power supply problem.
Imaging Kiosk & Photo Printer Power Supply Repair at AES
Choosing (and maintaining) the right type of power supply is just as important as choosing (and maintaining) the right type of printer for the job. Think you might be having some issues with your printer power supply or kiosk power supply? Send it to the pros at AES!
Just Send It!
Pack your power supply (along with any other equipment that may need some attention) with protective material, and then send it on to our facility! If you can describe any specific failures, problems, or issues you’ve noticed with your equipment, that can be helpful to us too. But if all you know is that your kiosk or printing equipment isn’t working right, that’s fine – send it on in anyway, and let us get to work on diagnosing it for you.
Shipping Details
Ship your items to AES at 101 Technology Lane, Mount Airy, NC 27030, with your company name, your name, and the best phone number and email at which you can be reached. If you’re within easy driving distance of our facility, you can also just choose to drop your equipment off in person, if you like. We’ll be ready to take it from there!
Item Check-in, Troubleshooting, & Repair Quote
Once we receive your power supply unit, we’ll check it in and also give it a unique tracking ID. Then we’ll move right into the troubleshooting and analysis phase. Our team will give everything a thorough look, and then we’ll be ready to generate a repair & service quote detailing exactly what your equipment needs in order to get back up and running properly again.
Personalized Follow-Up
Your individual Customer Service Representative will then reach out to you personally to inform you about the results of our analysis. Your representative will go over the repair cost quote, and will be happy to help answer any questions you may have about anything. We’re here to walk with you every step of the way!
Now, Let’s Get That Equipment Restored for You!
Once you give us the green light by approving the repair quote, we’ll get your project right on our technician team’s schedule! We’ll complete all needed repairs, maintenance, refurbishment, and component replacements (if necessary), and we’ll give your project the individual attention it deserves. Once the task is completed, we’ll carefully package your item(s) for a safe return, and then we’ll promptly ship everything back to you. And if you chose to drop off in person, we’ll simply notify you that your project is complete and your equipment is now ready for pickup.
Why You Should Entrust AES with Your Imaging Kiosk & Photo Printer Power Supply Repair Services
You may know that AES repairs a wide range of electronic and mechanical equipment. But did you also know that we have our own dedicated photo printer and imaging kiosk repair team? We’re a preferred service provider for imaging products from Kodak, Fuji, Shinko, Zebra, Lite-on, Mitsubishi, and more. Nobody does it better!
Fast Repair Turnaround
A quality electronics repair does take some time and attention to complete correctly. But our team is both effective and efficient in our approach, so we can take care of your needs quickly. We offer a standard turnaround time of 8-12 business days for most projects, but you can also opt to place a RUSH on your order, if that’s what your timetable really dictates. We’ll do our best to meet your schedule!
Top Quality Is Our Gold Standard
You might say we’re sort of old-fashioned at AES in this way: we believe that if something isn’t worth doing right, then it really isn’t worth doing at all. And that’s how we approach every repair project for our clients. We use full-load testing for sure diagnosis, and we’ll make sure your repair is completed to meet our high standards before we ever consider sending your equipment back to you. Essentially, if we can’t fix it, then it probably can’t be fixed at all. But if that’s the case, we can make the best component replacement recommendations, too.
Trained, Experienced Professionals
There’s really not a better commercial & industrial electronics repair team out there anywhere. Many of our electronics technicians possess decades of on-the-job experience; it’s fair to say that we really know what we’re doing! AES also provides ongoing training opportunities for our team, so that we’ll always be well-prepared to take care of your repair needs, both now and in the months and years ahead.
A Kinder, Gentler Budget Solution
Why pay to replace an expensive power source when our team can repair and/or refurbish it for LESS? We’ll get your thermal printer and kiosk system up & running again, plus we can save you a significant amount of money and help prevent many unnecessary frustrations.
The Best Warranty in the Industry!
Here’s something else that really sets AES apart. We stand behind everything we do in a way that many of our competitors simply won’t – to the point that we provide a 24-Month Limited Warranty for ALL REPAIRS! What does that mean, exactly? Simply put, if a problem should arise within that time frame, which is deemed to be related to our workmanship, AES will provide a follow-up repair service at NO additional charge!
Trust AES for Your Imaging Kiosk & Photo Printer Power Supply Repair & Service Needs
Ready to get your power supply back online, and giving all your equipment the proper amount of juice it needs to work smoothly? We can make that happen; AES has your needs covered! Reach out today at (866) 386-1001, and let us provide you with your ideal repair solution! We’re standing by to help!
