In addition to our other valuable services, AES also happens to specialize in repairing all sorts of commercial imaging equipment. Our trained imaging repair technicians can repair thermal printers, refurbish printer kiosks & photo kiosks, assemble thermal heads, and much more. We keep essential printer parts in stock so we can get your equipment repaired and returned to you faster, too!
Our Offerings in Imaging Repairs
Sometimes your business needs may require some larger documents and visuals that a standard office printer simply can’t handle. For applications like these, a commercial poster printer is a fantastic solution. But what happens when your poster printer won’t print? You send it to the pros at AES, of course! We’re the repair experts for all sorts of commercial imaging and printing equipment, and we’re here to help.
Large format or wide format printing is a great way to solve your larger project needs like posters, maps, charts, displays, banners, blueprints, wraps, etc. But what to do when your large format printer isn’t printing properly? Thankfully, the pros at AES are widely recognized as preferred partners for commercial imaging and printing equipment repairs. Got an issue with your large format printer? We can help!
Labeling operations are critical for a wide range of businesses and industries, including manufacturing, food production, retail, communications, healthcare, government, and more. Commercial label printers are essential devices for this purpose. But what happens when your label printer goes on the fritz? Time to connect with the service pros at AES! We specialize in all sorts of commercial imaging and printer device repairs.
AES is widely recognized as a leader in industrial electronics, mechanical, and hydraulic equipment repair. But we do more than that. We’re also your preferred partner for commercial imaging and printing equipment repairs, including restoration of photo processing printers and self-service photo kiosk printing equipment. Got an issue with your commercial photo processing printer? We can take care of that for you!
Thermal printers are ideal for many portable, retail, commercial, healthcare, and industrial applications. These printers are generally faster, quieter, and more cost-effective than other comparable printing methods. One thing all thermal printers have in common is that printing is facilitated through the use of a thermal head. But what happens if there’s a problem with your thermal head? Just reach out to the service pros at AES!
Self-service imaging kiosks and commercial photo printers are widely used around the world, and continue to be incredibly popular. And like many other digital systems, these electronic devices are often governed by a series of printed circuit boards or PCBs. If you’re having an issue with your kiosk or printer, the problem could lie within. Reach out to the pros at AES for PCB repair solutions!
Self-service kiosks are used for all sorts of practical applications, with one of the most popular being the printing of photos. But what happens when your kiosk, or the associated thermal printer, won’t turn on? The problem could lie within the circuitry of the power supply itself. The good news is that the pros at AES know how to repair power supply units like these!
If you manage a retail business, then you understand how important it is to be able to generate printed receipts for your customers upon demand. POS receipt printers are also used in many healthcare, government, and other settings as well. But what happens when your commercial receipt printer won’t print? Reach out to the service pros at AES! We’re your preferred partner for commercial imaging and printer repairs.
Touchscreens are on all sorts of consumer products these days, but they’re incredibly valuable for business applications like self-service kiosks and commercial printers, too. POS touchscreens have become common in all sorts of retail environments, and even industrial settings. Having some issues with your kiosk touchscreen, printer touchscreen, or touchscreen monitor? Reach out to the pros at AES for the best repair solutions!
You may already know that AES has long been recognized as a leading provider of industrial equipment repair. But did you know that AES also specializes in repairing and servicing a variety of commercial imaging and printing equipment, too? If you’ve got an issue with your film scanner, photo printer, or other photo kiosk equipment, we can take care of that for you!
Whether professional processing of images and graphics are part of your business, or whether you rely upon document digitization to improve your day-to-day operations, a commercial flatbed scanner is a powerful tool to have. But what happens when your scanner won’t scan? Time to connect with the service pros at AES! We specialize in working on all sorts of commercial and industrial imaging devices.
If you have any type of specialized electronic or automated equipment that you use in your business or enterprise, there’s probably some sort of commercial or industrial computer helping to drive it and coordinate it. But what happens when your commercial PC breaks down? If a hard reboot doesn’t solve the problem, then it’s time for you to give AES a call!
Imaging Equipment
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Some Common Kiosk Issues That Can Arise
Businesses can take advantage of digital and machine kiosks in many ways. Self-service kiosks can display product information, provide tickets, print photos, and more in a seamless, automated fashion. They’re convenient & engaging for customers, and they can save you money in staffing. But what happens when your kiosk goes down?
Here are a few of the kiosk system components and issues which can eventually require some attention:
Touchscreens & Displays: As with other digital devices, screens – and especially touchscreens – can get cracked or just begin to lose some functionality over time.
Keyboards, Mice, & Buttons: User input devices like these get plenty of traffic and repeated use, and can eventually wear down as a result. And one liquid spill is all it can take to damage a keyboard, mouse, or input button in a hurry!
Cameras & Scanners: Cameras and scanners are two crucial elements for any imaging system. When there’s a problem with your image capturing devices, then your kiosk’s imaging capabilities are severely limited! Devices like cameras and scanners may require the attention of a trained imaging repair professional.
Computer Hardware: The PCs, CPUs, memory systems, and other hardware components that control and drive the kiosk system can sometimes go down or require service, just as is the case with any computerized system.
Printers & Other Output Mechanisms: Everything else about the kiosk can be in good working order, but if there’s a problem with the printer or other output system (e.g., a DVD dispenser), that can essentially render the kiosk useless. This is especially true for kiosks designed for photo processing or other imaging services.
Business & Commercial Printer Challenges
When your business printer goes down, that often creates a ripple effect of all sorts of negative consequences. While it’s true that we live in a digital age where most information can be transmitted electronically, there are circumstances and applications where a hard copy is what’s really needed.
What are some common causes of industrial printer equipment issues?
Printer Driver Errors: Sometimes the hardware seems to be OK, but your printer is still throwing up an error message. One of the first things to do in this instance is to make sure all your drivers are up-to-date.
Clogged Printheads: If your print jobs are starting to appear streaky, faint, or spotty, and your ink cartridge isn’t empty, then a problem with the printheads may be the culprit. In some instances, a good cleaning of the heads is all that’s needed; in others, the printhead may need to be rebuilt or replaced.
Slow Printing or Printer Jams: The rollers, belts, and gears which move paper or other print materials through your printer eventually wear out and need replacing. Failure to maintain these essential components can result in slower printing, more print jams, or even a total printing system failure.
Older Printers with Hard-to-Find Parts: Sometimes you’re able to pinpoint which part of your printer system isn’t working properly, but you simply can’t find the part to replace it. The best solution in such an instance is to seek out an imaging repair professional like AES, who keeps a wide range of essential printer parts (including some that may be hard to find) in stock.
AES Is the Best Team for Solving Your Kiosk & Commercial Printer Problems
Facing some challenges with your photo kiosks or commercial printers? AES can offer you a cost-effective solution by providing effective, timely repairs and refurbishing! We work with a range of popular brand names and products, including Kodak, Shinko, Zebra, Lite-on, Mitsubishi, and others. Nobody beats our imaging repair and equipment services!
Reliable Source for Imaging Repair Needs: Unexpected equipment problem got you frustrated? Think of AES as your “one-stop-shop” for all your kiosks, printing, & imaging repair needs. If it’s something related to imaging equipment that needs fixing, we can take care of it promptly and efficiently!
On-Demand Fixes with a Quick Turnaround: Troubleshooting, testing, and repairing specialized electronic and mechanical equipment takes time. But the good news? Our imaging repair team is specially equipped for such tasks, and we’re efficient and effective at what we do. We offer a quick turnaround time of around 8-10 business days for most standard projects. But what if time is really of the essence for your particular needs? We can also provide a RUSH turnaround time of 1-3 business days, if that’s what your timeline dictates! Not only can AES get it done for you, we can get it done FAST!
The Best-Trained, Most-Experienced Repair Technicians in the Industry: At AES, we’re really not trying to brag on ourselves, but we’re confident in our capability to take care of your needs, because we know what we’re doing! Many of our imaging repair technicians possess 20-30 years of experience in the business, or more. We also continue to invest in our time by providing regular opportunities for ongoing skills training, so we’ll be even better poised to continue to serve your needs in the future, too!
Personal Attention to Your Individual Needs: Some commercial and industrial repair organizations can make you feel like you’re “just a number,” but that’s not how we do business. Every customer and client relationship matters to us at AES! We’ll assign you to an individual account manager and account specialist, so we can take care of your needs both professionally and in a personal, caring manner.
More Affordable Solutions: Why pay to replace an expensive kiosk or piece of imaging equipment, when our team can repair and refurbish it for LESS? One of the things our clients like best about AES is the way we come alongside to meet your imaging repair needs in a timely fashion, while also saving you money in the process!
Industry’s Best Warranty: And here’s another game-changer when it comes to choosing AES. We believe in the quality of our services and workmanship so much that we provide a 24-Month Limited Warranty for ALL REPAIRS! If a problem related to our workmanship arises within that time frame, AES will provide any needed follow-up service at no additional cost!
Trust AES for All Your Imaging Equipment Repair & Service Needs
AES has been involved with industrial imaging repair since our start in 1992, and we’re happy to still be one of the most trusted names in the imaging equipment repair industry. If you’ve got an issue with your kiosk or commercial printer, we can provide you with a solution! And while we’ve come to be known for the quality of our repairs, we’ve also expanded to maintain an impressive inventory of new and refurbished parts and components for sale, to better serve your needs. We ship out literally hundreds of repaired printers every week for satisfied customers & clients, and this is an area of our business that continues to grow.
Ready to get the conversation started? Just fill out our Request a Quote form, shoot us an email at sales@aesintl.com, or give us a call at (866) 386-1001. We’ll do our best to provide what you need, when you need it, and we’ll also treat you right throughout the entire process! Got an imaging equipment problem that needs fixing? AES has you covered!
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