Poster Printer Repair
Sometimes your business needs may require some larger documents and visuals that a standard office printer simply can’t handle. For applications like these, a commercial poster printer is a fantastic solution. But what happens when your poster printer won’t print? You send it to the pros at AES, of course! We’re the repair experts for all sorts of commercial imaging and printing equipment, and we’re here to help.
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Get started with our simple, proven AES Repair Process
Once we have received your item for repair, we will receive the item in our system.
1Our quoting specialists will evaluate your item and determine the parts and labor necessary to complete the repair.
2Following your approval, we will get to work on your repair. One of our repair technicians will troubleshoot the problem(s) with the item.
3To ensure the highest level of quality throughout the repair process, we comply with ISO 9001:2015 Certified QMS standards, and an ESD program.
4Once the repair is complete, we safely package your item and prepare the item for delivery or shipment.
5Our Partners and Brands We Repair
All product names, trademarks, brands and logos used on this site are the property of their respective owners. The depiction, description or sale of products featuring these names, trademarks, brands and logos is for identification purposes only and is not intended to indicate any affiliation with or authorization by any rights holder.
More About Poster Printers
Poster printers aren’t fundamentally different from standard office printers in many aspects; the main difference with large-format printers like these is the question of scale. A normal office printer can’t typically accommodate paper much wider than 14”, but a dedicated poster printer can handle jobs up to several feet in width, but essentially no limit in terms of project length! Most office printers are designed to focus on letter and legal paper sizes, and sometimes struggle with tabloid or ledger formats. But that’s simply not the case with a poster printer.
Poster printers can crank out larger projects like posters, flyers, banners, maps, charts, blueprints, signage, and more with ease. While it’s true that poster printers are more expensive to operate than standard office printers and copiers, they’re still much more convenient and cost-effective to use than sending these types of projects out to external printers. Modern poster printers also offer the ability to print from a variety of sources. Not only can you scan to print, but you can also print from a thumb drive, from a connected network, and even print straight from your mobile device. Many poster printers can handle duplex printing too, and some are even designed to work with an assortment of print mediums, including vinyl, plexiglass, metal, and more.
Common Issues with Poster Printers
Commercial poster printers are a convenient, practical way to produce your own specialized printing projects right in-house. But a problem with your printhead or some other maintenance or service issue can quickly bring your productivity to a grinding halt. What are some of the most common issues we see in working with printers like these at AES? Here are five areas in particular that our experts have noted:
Printhead Problems
No matter what type of printer you have, if something isn’t turning out right with your printing jobs, then your printhead may very well need some attention. Sometimes a thorough cleaning may be all it takes to do the trick. But over time, print heads can and do wear down. Depending on the condition of your particular poster printer, a print head rebuild or refurbishment could be the best way to address the issue.
Banding, Blurs, or Voids
Dark bands, lines, blurry images, and voids are common problems seen in large format printouts as well. Sometimes this may simply be an ink cartridge issue, but there are many other factors which can come into play, as well. Some important things to check include printhead settings, heater settings, cooling fans, and calibration of the material feeder. If these are items you don’t know how to check or adjust yourself, the safest move is always just to entrust the task to a trusted service professional like AES.
Printer Jams
If your print stock or media is starting to get stuck more regularly, the problem could lie with the mechanical parts which actually move copy through the system – the rollers, belts, gears, etc. Mechanical features like these can experience wear over time, and a regular schedule of maintenance can help to prevent many problems and promote the longevity of these items.
Environmental Threats
Infiltration of contaminants like dust, dirt, oil, or chemicals is always a potential threat for sensitive electronic devices like poster printers. In addition, it’s important to maintain the climate conditions of your equipment within a proper temperature and humidity range at all times – whether you’re currently using the printer or not. Temperature and humidity extremes can be damaging to your equipment, and can lead to premature failures.
Hard-to-Find Replacement Parts
In some cases, you may be able to pinpoint what the problem with your poster printer is, but you simply don’t have the parts, tools, or expertise to address it. Many retailers will lead you to believe that replacement parts aren’t available for older units like yours, and will push you to simply purchase a new poster printer. But that really might not be the case at all! AES is a trusted imaging equipment repair professional that maintains a stock of essential printer parts, and we can usually source most hard-to-find parts, too.
Poster Printer Repair at AES
Got a commercial poster printer, print head, or some other related printing system component in need of service or repair? Restoring commercial imaging equipment is actually one of our specialties at AES, and we work with both newer products, as well as older legacy equipment. Here’s a look at our process:
Just Send It
Pack up your poster printer (along with any other related equipment in need of repair) with some protective material, and just ship it to us! Anything you can tell us about the specific printing issues or problems you’ve been experiencing will be helpful to us, as well. But if you don’t know exactly how to describe the problem to us, that’s fine – send your equipment on to us anyway. We know how to troubleshoot and diagnose it either way!
Shipping Details
Ship your items to AES at 101 Technology Lane, Mount Airy, NC 27030, with your company name, your name, and the best phone number and email to use for reaching you. And if you’re within easy driving distance of our facility and would just prefer to drop off in person, that’s fine too. Once you get it here, we can take it from there!
Item Check-in, Troubleshooting, & Repair Quote
After we receive your poster printer, we’ll check it in and also assign a unique tracking ID. Your equipment will be given a thorough analysis with our established troubleshooting and evaluation process. Afterward, we’ll generate a repair/service quote which will detail exactly what your equipment needs in order to be restored to a pristine, optimally-functional condition.
Personalized Follow-Up
Your individually-assigned Customer Service Representative will then reach out to you personally to let you know what we’ve been able to discern through analysis of your equipment. Your representative will also share the repair/service quote, and will be happy to help answer whatever questions may come up.
Let’s Get That Printer Rolling Again!
Once you officially approve the service quote, we’ll be ready to make everything happen! We’ll work hard to complete all needed repairs, maintenance, and/or refurbishment in a timely manner, and we’ll give your project the personal attention it deserves. AES does things right the first time, and we’ll do things right for you whenever you may need us in the future, too. Once everything is complete, we’ll carefully package your item(s) for a safe return, and then we’ll promptly ship it all back to you. Or if you dropped off in person, we’ll just let you know that your equipment is now ready for pickup.
Why You Should Entrust AES with Your Poster Printer Repair Services
Replacing a commercial poster printer or similar piece of equipment can quickly become an expensive proposition. But replacement really may not be your best option – just choose to partner with AES for a better, more affordable repair solution! We don’t just provide repairs; we can fully restore your equipment to a prime condition!
On-Demand Repair Service with a Quick Turnaround
Troubleshooting, testing, and repairing poster printers and related equipment does require a certain amount of time and focused effort. But don’t worry, our imaging repair team is well-prepared for the task, and we’re known for being both effective and efficient. We offer a quick turnaround time of around 8-10 business days for most projects, and we can also deliver a RUSH turnaround time of 1-3 business days, if your turnaround timeline is particularly critical!
The Best-Trained, Most-Experienced Repair Technicians in the Business
To give you an idea of the respect we’ve earned in the commercial imaging equipment service industry, just know that Kodak has chosen to make AES its exclusive photo kiosk service provider. We also service major brands, including Fuji, Shinko, Zebra, Lite-On, Mitsubishi, among others. When it comes to poster printer repairs, nobody takes better care of your needs than AES! In addition, we intentionally invest in ongoing training for our technicians, to make sure we’ll always be ready to serve your needs, both now and in the future.
Personalized Attention
Many commercial repair organizations can tend to make you feel like nothing more than a number. If you’ve felt that yourself, then you’ll find partnering with AES to be surprisingly refreshing! Why? Because every individual customer and every client relationship really does matter to us! You’ll be assigned to a single, personal representative who will serve as your convenient point of contact throughout the entire process.
More Affordable Solutions
Why default to paying to replace an expensive poster printer, when our team can repair it and rebuild it for you for MUCH LESS? One of the things our clients like best about AES is the way we come alongside to meet your repair & service needs in a timely manner, while also serving to save you money and prevent lots of needless frustrations along the way!
Industry’s Best Warranty!
And here’s one more thing you should know about AES. Some repair providers will work hard to get you to sign the contract, but then they’re nowhere to be found whenever you may need some follow-up service. We believe in the quality of our services and workmanship, to the point that we stand behind what we do by offering a 24-Month Limited Warranty for ALL REPAIRS! If a problem related to our workmanship should arise during this time frame, AES will provide a follow-up repair service for you at NO extra charge. How’s that for service you can trust?!
Trust AES for Your Poster Printer Repair & Service Needs
Ready to get your poster printer back online so it can serve your needs at full capacity? We can make that happen for you; AES has all your needs covered! Reach out today at (866) 386-1001, and let us provide you with your ideal repair solution! We’re standing by to help!
