Pump Motor Repair
If your business entails moving a lot of materials down the pipe, then you probably rely upon some heavy-duty industrial pumps. But what happens when your pump motor stops working and nothing’s moving? Time to call AES! AES has been providing effective repairs for motors and pumps of all types for years, and we can take care of your needs, too!
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Get started with our simple, proven AES Repair Process
Once we have received your item for repair, we will receive the item in our system.
1Our quoting specialists will evaluate your item and determine the parts and labor necessary to complete the repair.
2Following your approval, we will get to work on your repair. One of our repair technicians will troubleshoot the problem(s) with the item.
3To ensure the highest level of quality throughout the repair process, we comply with ISO 9001:2015 Certified QMS standards, and an ESD program.
4Once the repair is complete, we safely package your item and prepare the item for delivery or shipment.
5Our Partners and Brands We Repair
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How Does a Pump Motor Work?
For starters, what’s the difference between a motor and a pump? A motor or drive is typically a device which converts electricity into mechanical energy for the purposes of moving objects or doing work. A pump is really just a specialized type of motor. Pumps are designed to help transfer fluids from one location to another, usually through a series of connected pipes. In industrial settings, heavy-duty pumps are utilized to move a wide variety of fluid materials and products, including water, oil, petroleum, natural gas, chemicals, wastewater, sludge, slurry, and more.
Two of the most common pump designs for industrial applications are positive displacement pumps and centrifugal pumps. There are many varieties of positive displacement pumps, including diaphragm or pneumatic pumps, hydraulic pumps, gear pumps, peristaltic pumps, lobe pumps, and piston pumps. Centrifugal pumps, on the other hand, are a design of dynamic pump which is the most commonly used around the world. Centrifugal pumps make use of spinning impellers to accelerate the flow of a fluid, and also increase the fluid’s pressure.
What Can Lead to Pump Motor Failure?
Industrial pumps and commercial pumps are designed to be heavy-duty devices, but even the best-designed and best-engineered pumps can eventually develop some problems over time. But with proper attention and maintenance, some of these issues can often be prevented as well. Here are five of the most common issues we see with electric pump motors at AES:
Overheating
Excessive heat is one of the most common factors leading to premature pump motor failure. Running a pump motor at excessive heat conditions can easily cut the life of your electric motor in half, or worse. Maintaining your pump within prescribed heat levels will greatly extend your pump’s longevity.
Improper lubrication
Just as is the case with other motor applications, pump motors have to be maintained for lubricant levels on a regular basis. Too little lubrication results in excessive friction and wear, while too much lubrication can blow a seal. You also need to make sure you’re using the right lubricant for your particular motor.
Moisture infiltration
Moisture and humidity can wreak havoc on any electric motor, and this is even more of a potential threat for a pump motor which is used to move fluids. Moisture intrusion will shorten the life of any electric motor or pump.
Other contaminant infiltration
Unless your pump motor is hermetically sealed, then dust intrusion can be a constant threat. Abrasive particles like sand can quickly wear down a motor’s contact components. Other intruding chemicals or other contaminants can also help bring a pump motor to a grinding halt, if left unchecked.
Power supply issues
Sometimes heat, lubrication, and contaminant intrusion really aren’t the issue. Sometimes the issue with your pump motor may simply be a result of an improper power supply. All it takes is one significant power surge to essentially fry your motor. For this reason, it’s very important that you manage and regulate your pump power supply properly.
Pump Motor Repair with AES
Got a pump motor in need of adjusting, repairing, or even rebuilding? The AES team can handle that for you; our machine and motor technicians are specifically trained & equipped for servicing, rewinding, and restoring pumps and pump motors of any brand & any type, for any specific application.
Send Your Pump Motor to AES
Pack your faulty pump motor and any related components with foam, bubble wrap, or appropriate protective material, and send it on to us! Noticed any specific issues or symptoms with your equipment? If you can describe them, that will help our team too. But if all you know is that your pump isn’t working right, send it to us anyway. Our team can troubleshoot it for you, and we can also deliver whatever service solution may be needed!
Shipping Instructions
Ship your equipment to AES at 101 Technology Lane, Mount Airy, NC 27030, with your name, company name, phone number, email, mailing address, and any other relevant contact information. We’ll take it from there, and we can get the ball rolling on restoring your pump motor back to a pristine state.
Equipment Check-in, Troubleshooting, & Repair Quote
Once your pump motor comes to us, we’ll check it in and also assign a unique tracking ID. We’ll then proceed to our troubleshooting and evaluation process, where we thoroughly check out all aspects of your pump & motor system. Once we complete that, we’ll generate a repair quote describing exactly what we’ll need to do to get your pump equipment back up and working good as new.
Personalized Follow-Up
Your individually-assigned Customer Service Representative will connect with you personally; at AES, we just happen to believe that the personal, individual touch is best. We’ll let you know what we discover after analyzing your equipment, including any components we recommend replacing, along with our repair service quote.
Let’s Get That Pump Fixed!
Once you approve the repair service quote, we’ll get your pump right on our technician team’s schedule! We follow a thorough process for pump motor breakdown, repair, rewinding, and restoration. Once everything is repaired and reassembled, we’ll conduct full-load testing on your pump to make sure everything is working correctly. Once that’s complete, we’ll carefully package your items for a safe return, and then we’ll promptly ship your equipment back to you.
Why You Should Entrust AES with Your Pump Motor Repair Services
Of course, there are other companies out there who offer pump motor repairs, but none of them can take care of both you and your equipment the way that AES does! Here are a few specific reasons you should choose AES as your trusted pump motor repair partner.
Quality Repairs
At AES, quality work is a cornerstone of our business. Our commitment is to provide you with the best possible quality of repair services for pump motors, along with any other equipment you entrust to us. We’ve successfully repaired countless numbers of electric motors, servos, pumps, and more for our satisfied clients, and we can certainly take care of your specific equipment repair needs, too.
Quick Turnaround Time
Of course, you want your repairs done NOW. But at the same time, a quality pump motor repair will require some time and attention to complete with excellence. But the good news is that our skilled team of technicians has all the knowledge, tools, and experience needed to get your pump repair done both correctly AND efficiently. We have a quick standard turnaround time of 8-10 business days for most projects, but you can also choose to put a RUSH on your order, if that’s what you need!
Experienced Repair Technicians
Pump motor repair isn’t just a side job for us. At AES, we have a dedicated team that focuses exclusively on motor repair and rebuilding, including pump motors. We collectively own decades of combined experience, so we’re confident in saying that we know what we’re doing when it comes to refurbishing motors! We also provide regular, ongoing training opportunities for our team members, so we’ll always be in the best place to serve your needs both now and in the future.
A More Cost-Effective Solution
Pump motor systems can be expensive to replace. In some cases, the original manufacturer of your equipment may not even be in business anymore. But that’s not a problem for AES. We can service and restore your pump motors for less, plus we’ll return them to you in like-new (or better) condition! Our clients appreciate how AES comes alongside to meet their equipment repair needs, while also saving them lots of time, money, and needless frustrations!
Industry’s Best Warranty!
And don’t miss this important fact about AES, either. Every repair provider will claim that they do good work, but many providers don’t really put their money where their mouth is. At AES, we’re proud to stand behind everything we do by offering a 24-Month Limited Warranty for ALL REPAIRS! If a problem should arise within the warranty period that’s deemed to be a workmanship issue, we’ll provide a follow-up repair service for you at NO charge! Now, that’s a level of service you really can’t beat!
Connect with AES for Your Pump Motor Service Needs
Ready to get your pump motor moving for you again, so you can continue getting your industrial fluids where they need to go? We can take care of that, and more; AES has your needs covered! Reach out today at (866) 386-1001, and let us provide you with a perfect repair solution! We’re standing by to help!
