Tips for Keeping Your POS System Running Smoothly

POS systems explained

If you’ve clicked on this page, you likely already know what a POS system is. But just to make sure we’re all on the same page – a POS (or point of sale) system includes both hardware and software applications that work together to help you process sales and payment transactions for your business. A POS system carries all the basic functions of a cash register, but today’s POS equipment is also capable of more than simply ringing up items, adding taxes, making changes, and printing receipts. With the right POS solution, you can leverage omnichannel sales, monitor inventory, track pricing accuracy, follow buying trends, collect marketing data, manage customer relationships, manage employees, and much more. POS systems help to streamline retail operations in many ways, not least of which by automating nearly the entire sales transaction process.

How does a POS work?

A modern POS is one part cash register, one part computer, and it offers lots of expanded functionality over the older point of purchase systems. The POS software is installed on connected hardware, which is supported by a local server, a cloud server, or a combination of both. The POS system can include a range of hardware devices and components, including POS terminals, cash registers, monitors, touchscreen displays, barcode scanners, card readers, and receipt printers.

Keeping your POS running smoothly

Since the POS system is a key lifeblood of any retail business, it’s incredibly important to keep your POS system running smoothly and dependably. Here are a few good tips for POS maintenance and optimization:

1. Purchase quality equipment to start with

There is a wide range of POS systems available these days; don’t just settle for the cheapest one. Obviously, your business expense budget matters if you’re a small business. But at the same time, it’s worth it to spend a little more to get the most reliable, dependable equipment, peripherals, and networking cables.

2. Keep your firmware and software up-to-date

When you’re busy, it’s easy to ignore notifications about firmware and software updates. But it’s better to take the time to install recommended updates in a timely manner rather than to have your whole POS system crash as a result of an entirely avoidable bug.

3. Protect against power surges and outages

Any and all electronic equipment are potentially sensitive to power spikes, surges, and outages. And since your POS system is such an important component of your business, it’s worth it to invest in a good power protection and data backup system that can help you to avoid any power-related problems.

4. Clean and maintain your printers regularly

Even though an increasing number of shoppers are now fine with receiving a digital receipt, many still prefer to get a printed receipt with their purchase. And since there are a number of things that can go wrong with a receipt printer, it’s wise for you to take a proactive maintenance approach. By taking care of your printer heads and by inspecting any areas that are prone to collect dust, dirt, and grime, you can prevent many printer issues from ever becoming problems.

5. Prepare for the unexpected

No matter how proactive you are, it’s still possible that your POS system could go down for some unforeseen reason. When and if that ever happens, you certainly don’t want to have to close your retail establishment as a result. Have a backup plan in place, and make sure to train all your employees on what to do should your POS system ever go offline.

POS system repair with AES

If your business operates in the retail space, then you know just how essential having a function point of sale (POS) system really is. But what do you do when your POS system goes on the fritz? Let the experts at Advanced Electronic Services (AES) repair your POS system! We’re staffed, trained, and equipped to repair all sorts of commercial electronic equipment, and we happen to specialize in providing POS repairs to keep your business running. Need to get your equipment fixed or looking for some ways to better protect your POS system? AES is here to help!

Why AES?

We’ve been in business for 30 years, and we know a thing or two about servicing commercial electronics and industrial electronics at AES. And not only can we help to keep all of your essential equipment running, but our repair solutions are also more cost-effective, too. Here are a few things that separate AES from the rest:

• Quick Turnaround

We offer a quick standard turnaround time of 8-10 business days for most repairs, but we can deliver a faster turnaround time of 1-3 business days, if you need to place a RUSH on your order.

• Quality Repairs, Every Single Time

Call us old-fashioned, but at AES, we believe in doing things right. We provide an exceptional quality of service with every repair project we complete, for every client, every single time. That’s just how we operate, and this approach has served us and our clients well for 30 years and counting.

• A Team of True Professionals

We’ve got one of the best-equipped, best-trained repair teams in the entire industry. We provide regular ongoing training for our team too, so we’ll always be ready to serve your needs.

• A More Cost-Effective Solution

Why pay to replace an expensive POS system, when all that may be needed is some timely service and repair? By choosing to partner with AES, you’ll save time, you’ll save money, and you’ll gain some healthy peace of mind.

• The Best Repair Warranty!

At AES, we’re proud to stand behind everything we do, including offering a 24-month limited warranty. What does that mean? It means that if a problem arises during the warranty period, which is deemed to be a repair workmanship issue, we’ll provide a follow-up repair service for you at NO additional cost! How’s that for service you can trust?

Connect with AES today!

Got questions? Ready to get your POS system back online and working the way you need it to? You can connect with us online, or for an even faster response, you can simply give us a call at 866-386-1001 today!

At AES, we don’t just work to fix your stuff. We work to make your business work more smoothly for you!