Vacuum Pump Repair

What Does a Vacuum Pump Do, and How Does It Work?

The basic operating principles of vacuum pumps have been around for many hundreds of years. Crude suction pumps were even found in the ancient city of Pompeii. But while the first suction pumps were primarily used for drawing up well water, modern vacuum pumps are used to serve many medical, research, commercial, and industrial functions. Vacuum pumps work to remove air and gas molecules from a vacuum chamber, and the resulting pressure can then be used to drive a number of important industrial applications.

Some vacuum pumps are designed to assist in the transfer of gases or fluids, while other vacuum pumps are engineered for gas entrapment or capture. Vacuum pump technologies are also typically classified as either wet or dry. Wet vacuum pumps lubricate and seal themselves through the use of either oil or water, while dry vacuum pumps have no fluid included in the pumped gas. Other broad categories of vacuum pump designs & functions include positive displacement pumps, momentum transfer pumps, regenerative pumps, and entrapment pumps. In industrial settings, it’s common to encounter blowers, compressors, centrifugal pumps, liquid ring vacuum pumps, rotary vane pumps, diaphragm pumps, piston pumps, screw pumps, and various other pneumatic and hydraulic pump applications.

What Can Lead to Vacuum Pump Failure?

A problem with your vacuum pump may not seem like that big of a deal in comparison to other equipment you operate, but a faulty vacuum pump can actually impede the whole system, cutting into both productivity and your bottom line. Here are some of the more common issues we see with vacuum pumps that come to our dedicated repair facility at AES:

Pump contamination from internal gases or liquids

Vacuum pumps are effective to the extent that they can maintain true vacuum-like conditions. The infiltration and presence of various gases and liquids can inhibit your vacuum pump’s ability to draw with force. This can greatly reduce your pump’s effectiveness, and in worse cases, can even render your pump essentially useless.

Internal corrosion from faulty or broken seals

How do vacuum pumps become contaminated with fluids? Usually, it happens as a result of loose, worn, or broken seals. Moisture, humidity, oils, and chemical vapors can all lead to internal corrosion of gaskets, springs, o-rings, valves, vanes, stators, rotors, bearings, etc. Corrosion of this nature will eventually result in a vacuum pump breakdown.

Mechanical failure caused by wear or improper maintenance

A vacuum pump runs constantly any time it’s on, and if your vacuum pump is used on a regular basis, then component wear can eventually lead to a mechanical failure. Improper maintenance or lubrication will speed up this mechanical degradation process, and can also lead to a premature failure of your vacuum pump.

Broken belts or failed vacuum hoses

The designs and builds of certain vacuum pump mechanisms include certain components that are also more prone to wear over time. For example, belts and vacuum hoses are made with pliable materials which work great for their intended functions, but the nature of the materials themselves also leads to faster wear than other components. If your vacuum pump relies upon components like belts, hoses, couplings, and pulleys, then you need to have these items inspected and serviced on a regular basis in order to promote the longevity of your vacuum pump system.

Vacuum Pump Repair with AES

While replacement may sometimes be required, in many cases, a vacuum pump can be rebuilt or refurbished with equal or better results. When you start to see signs of any wear and tear with your vacuum pump, go ahead and send it to the repair & service pros at AES!

Send Your Vacuum Pump to AES

Pack your vacuum pump and any related equipment with foam, bubble wrap, or appropriate protective material, and just send it to us at AES! Is your industrial vacuum pump particularly large or heavy? We know how to accommodate items which require special transportation considerations, too. And if you can describe any specific issues or symptoms you’ve been noticing with your pump, that will help our team as well. But if all you know is that your vacuum pump just isn’t working right, go ahead and send it on! Our team can effectively troubleshoot it, diagnose it, and provide whatever service or repairs it needs.

Shipping Instructions

Ship your equipment to AES at 101 Technology Lane, Mount Airy, NC 27030, with your name, company name, phone number, email, mailing address, and any other relevant contact information. Our team can run with it from there, and we can get your vacuum pump restored and running in optimal condition.

Equipment Check-in, Troubleshooting, & Repair Quote

Once we receive your vacuum pump, we’ll check it in and give it a unique tracking ID. We’ll then move right to troubleshooting and evaluation, where we’ll break your pump down and assess each component. We’ll then be ready to share a repair quote describing exactly what we’ll need to do in order to get your pump working as good as new.

Personalized Follow-Up

Your individually-assigned Customer Service Representative will connect with you personally; at AES, we happen to believe that the individual, personal touch is best. We’ll let you know what we discover after analyzing your pump, including any specific repair, service, and component replacement recommendations.

Let’s Get Your Vacuum Pump Back to Pumping!

Once you officially approve the repair order, we’ll get your vacuum pump right on our team’s service schedule. We follow a thorough process for vacuum pump breakdown, diagnosis, service, restoration, and rebuilding. Once everything is ready, we’ll then conduct full-load testing to make sure everything is good-to-go with your vacuum pump. After our quality assurance is complete, we’ll carefully package your items for a safe return, and then we’ll promptly ship your equipment back to you.

Why You Should Entrust AES with Your Vacuum Pump Repair Services

There are other companies who promise cost-effective vacuum pump repairs, but none of them can take care of both you and your trusted equipment the way AES can and does! Here are some specific reasons you should choose AES as your trusted vacuum pump service and repair partner.

Quality Repairs

At AES, the quality of workmanship is really what defines us. We’re committed to delivering the best possible quality of repair services for every vacuum pump, along with anything else you may need to be repaired. We’ve successfully repaired a large number of vacuum pumps of all shapes and sizes for our satisfied clients, and we’d love to serve your specific equipment service needs, too.

Quick Turnaround

What’s your vacuum pump repair timetable? The obvious answer is RIGHT NOW. But also recognize that providing quality vacuum pump repairs also necessitates a certain amount of focused time, attention, and effort. Even so, our trained & skilled technicians know how to get the job done fast, too! We have a fast standard turnaround time of 8-10 business days for most projects, but you can also opt to place a RUSH on your order, if that’s what you really need.

Experienced Repair Technicians

Vacuum pump repair isn’t just something we do on the side at AES. In fact, we have a full machine repair team exclusively focused on servicing motors and pumps! Our team possesses decades of combined experience, so we’re confident in being able to say that we know what we’re doing. And for AES, it’s not just about experience, either. We also offer regular ongoing training for our team members, so we’ll always be in the best position to serve your needs well, both now and in the future.

An Effective AND Cost-Effective Solution

Industrial vacuum pumps can be very expensive to replace. Combine that with the challenge of trying to replace pump equipment for which there is no longer an original manufacturer, and the challenge becomes even greater. But that’s OK – replacement really isn’t your only option, and it may not even be your best solution! The AES team can service and restore your vacuum pump for less, and we’ll return it to you in like-new (or possibly even better-than-new) condition. Our clients appreciate the way AES comes alongside to meet their equipment repair needs, while also saving them lots of time, money, and needless frustrations!

Industry’s Best Warranty!

Don’t miss this fact about AES, either. Every repair provider will claim to do great work, but not every provider actually stands behind the quality of their workmanship like we do. At AES, we’re proud to back everything we do, including offering an industry-leading 24-Month Limited Warranty for ALL REPAIRS. If a problem should arise within the warranty period that’s deemed to be related to our workmanship, we’ll provide a follow-up service for you at NO charge! Now, that’s a service you really can’t beat!

Connect with AES for Your Vacuum Pump Service Needs

Ready to get your vacuum pump up and running again, so your connected equipment can continue delivering the results you need for your business? We can make that happen for you, and more; AES has your needs covered! Reach out today at (866) 386-1001, and let us provide you with your perfect repair solution! We’re standing by to help!